Dear Valued Customers,
Future Electronics is closely monitoring the global situation with regards to the Novel Coronavirus and will continue to do so. Our primary objective is to ensure the safety of our employees and we are committed to communicating and taking all required proactive precautionary steps.
Our team has been in contact with our suppliers and our freight forwarders to better understand how they may be impacted by the Coronavirus outbreak in Hubei Province, China. Many suppliers are indicating they will be able to provide more information at the end of the Lunar New Year holiday. Many provinces and municipalities have extended the Chinese New Year to February 9th and factories and office remain closed.
There are several restrictions in place on most cities in central Hubei province. Specific to Wuhan, all modes of transport are shut down, including Wuhan Tianhe International Airport. Authorities have not yet announced when these restrictions will be lifted.
China customs started limited operations in most cities on February 3rd, so delays with customs clearance are expected. Most businesses will remain closed until February 10th or 13th, depending on the location. Further extensions to these restrictions are expected. Once restrictions are lifted, delays are likely for shipments going into and out of China/Hong Kong. These delays are expected to be longer for locations that are close to the epicenter of Hubei Province.
We are working with our Logistics Partners on contingency plans. The situation is rapidly changing and there is limited information given the extended holidays, however our team is working on minimizing delays as much as possible.
For our customers we remain committed to providing a secure and dependable supply of products through this challenging period .
A common question that has been asked is if the virus can be contracted on receipt of a shipment from China. The World Health Organization (WHO) has published a response to the question below:
Is it safe to receive a package from China or any other place where the virus has been identified?
- Yes, it is safe. People receiving packages are not at risk of contracting the new coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or packages.
Our priority is to ensure the safety of our employees and to providing our customers with security of supply, product availability and the information required to keep you up to date with the latest information.
Please be patient as this situation is evolving. We will provide updates as more information becomes available.
Note that while we are endeavoring to provide you with up-to-date and accurate information, we are relying on third parties, including governmental and public organizations as well as manufacturers and suppliers, for much of the information provided. We cannot validate this information independently and cannot be held responsible for its accuracy and completeness.